What is organizational behavior

Study of the uphold individualists, groups, and structure has on behavior within an makeup. This Is studied by managers to improve an organizations solve environment to discover methods to increase the bottom line. canonicalally it is a study of the way hoi polloi act within an organization when exposed to different elements such as leadership styles, behaviors of others, and Incentives. 2. Moscow theory hierarchy of needs? Physiological- Basic needs or body needs food, water, shelter, sex, and other.Safety = security and protection. Social = Affection, belongingness, acceptance, and friendship. Esteem = Internal factors such as self- respect, autonomy and achievement. Self-actualization = Drive to be all we can be. As each need Is satisfied the side by side(p) becomes dominant 3. What Is the four functions of Management? Planning, Organizing, Leading, and controlling are the four functions of management. Planning is defining goals and the overall outline to achieve those goa ls with a developed and integrated plan to achieve the goals.Organizing is the designing of an organizations structure including task and who result accomplish the task. Leading Is managements ways of motivating Its employees and directing their activities selecting means of communications and re resolution conflicts. Chapter 1 1 . Management= one who achieves goals through others vs. Leader = of motivating Its employees and directing their activities selecting means of communications and resolving conflicts. 2.What Is examine = A dynamic condition in which and Individual is confronted with an opportunity a demand or a resource related to what the Individual desires and for which the outcome is perceived to be both uncertain and important Chapter 2 Sexual Harassment = Unwanted sexual advances Ability = An Individuals ability to perform the various task In a note Chapter 3 1 . Job Involvement= Really care about what the have they do vs. Job satisfaction= One who holds positive fe elings about there Job. Low negative feelings 2.cognitive heretical = Car story I dont like us cars, change mind when given late watch ford. 3. Impact of Job satisfaction- Exit, Voice, Loyalty, Neglect 4. Personality- Sum of total ways an Individual reacts or Interacts with others Class Notes Chapter 4 1 . Emotion- Short lived, Specific event, Facial expression, action in nature 2. Moods Longer, Caused general, No distinct expression, Cognitive 3. Positively offset Normal situation the average soul is in a positive mood. . illusive correlation- People associate two event to their mood has no correlations 5.Emotional Dissonance Show one sensation and feel the other. Hiding Chapter 5 1 . Briggs = Personality assessment- Extrovert Vs. Introvert, Sensing Vs. Intuitive, Thinking Vs. Feeling, Judging vs. Perceiving 2. proactive personality = Identify opportunity, show Initiative, take action, preserver to the end 3. Values perceptions -?Process by which Individuals bone up and I nterpret their sensory Impression In order to give meaning to their environment. Chapter 6 FIFO hoop issuance= One opinion shows whole character. General impression with a single characteristic. . Contrast effect= evaluations of a persons character that is affected by comparisons with others people recently encountered who rank higher or sink on the same characteristics 4. Self-fulfilling prophecy= person inaccurately perceives a second person and the resulting expectations cause the second person to behave in ways consistent with the original perception 5. Stereotyping preconceived notions= 6. Rational decision do= a decision making model that describes how individuals should behave in order to maximize some outcome. Chapter 7 1 .Motivation accounts for intensity, direction, persistence 2. Theory X -assumes employees dont like Job 3. Theory Y assumes employees like score 4. Goal doting theory If the employees are involved, Goals are achievable and production is up 5. Manag ement by objectives Tangible verifiable, and measurable 6. Self Chapter 8 1 . Job design- The way the elements in a Job are organized 2. Job Enrichment- expands the Job so the employee controls the planning, execution and evaluation 3. Job Rotation- Moving nearly Cross-train 4. Employee Involvement- more involved, more productive employees 5.Participative management- Joint decision making Vs. Representative participation workers are be in a small group (Union). Chapter 9 1 . Formal Group- Organized, Such as work group 2. Informal Group No Formally structured nor organized 3. ESSAY Five-stage Model Forming- source of group Storming- Accept existence of group but are working out the kinks Morning-setting standards Performing- Work get done Adjourning- Job completed 4. Role- What is expected by an organization 5. Role Perception What you think your government agency is 6. Norms Standards so you know when people are outside the norm set by leaders 7.Deviant study Behavior- be havior that violates organizational norms. 8. ESSAY Group vs. Individual Strengths of group decision is from many, Increase diversity, more knowledge. Individual Expeditious, single point of success 9. Social Loafing- Expend less effort when working in a group-causing cacaos Chapter 10 1 . Work group Primarily to share information 2. Work Team Set Goal Accomplishment work on a project to get something done 3. Teams Problem solving Particular problem, Self-managed worked team work as lead- Cross-functional team-to use different team sets. Virtual distance 4. impulsive to adjust .Team Efficacy Team believes they can accomplish goals Chapter 1 1 1 . What is communications? Transferring and accord of meaning. 2. Formal and Informal Channels of communication 3. Formal- Professional 4. Informal- Socializing 5. Downward Communication Explaining to Subordinate 6. up Up the Chain of command 7. Lateral Communication Peer to Peer Team to Team 8. hear -Discuss the difference bet ween interpersonal communication and organizational communication. Oral written nonverbal / Organizational transfer business one to many documented email. Blobs. 9. Oral, Written and Non-verbal.Identify the pros and cons of interpersonal communication. 10. Information overload Communication overload. 11 . Channel Richness The amount of information that can be communicated to a certain number of people at one episode 12. Filtering -a senders manipulation of information so that it will be seen more affectionate by receiver 13. Cultural Context- High and Low for global organizations you need to know the difference between High and Low. Chapter 12 1 . Leadership- Ability to influence a group toward the achievement of a pile or set of goals 2. Employee oriented leader- 3. Production oriented leader- 4.Situational Leadership theory Theory that focuses on followers readiness 5. Path Goal Theory- A theory that states that it is the leaders Job to assist followers in attaining their g oals and to deliver the goods the guidance to their goals. 6. Charismatic Leader a leader that has visions and risk-taker 7. Transactional Leaders- Guide followers to established goals clarifying goals and tasks 8. Transformational leader- steeple followers transcend their own self-interest and who are capable of having a profound and extraordinary Chapter 13 1 . Power is a capacity to influence the behavior of other 2. Power = Requires follower dependance .